Terms of service
These Terms of Service (“Terms”) govern your access to and use of the website https://nainnaksh.com/ operated by Nain Naksh Jewels (“we”, “us”, or “our”). By accessing or using the Website, you agree to be bound by these Terms.
1. Compliance with Laws
- You agree to comply with all applicable laws and regulations of India while using the Website. This includes, but is not limited to, the Consumer Protection Act (2019) and the Information Technology Act (2000).
2. User Accounts
- You may create an account on the Website to access certain features and functionalities.
- You are responsible for maintaining the confidentiality of your account information, including your password.
- You are responsible for all activity that occurs under your account.
3. Intellectual Property
- The Website and its content, including but not limited to trademarks, copyrights, images, product designs, and logos, are the property of Nain Naksh Jewels or our licensors.
- You may not use, reproduce, modify, or distribute any of our intellectual property without our express written permission.
4. Orders and Payment
- When you place an order on the Website, you agree to pay the purchase price listed on the Website in Indian Rupees (INR).
- We accept various payment methods as listed on the Website, which may include credit/debit cards, UPI, wallets, and net banking via secure Indian payment gateways.
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We reserve the right to cancel any order at any time for reasons including but not limited to:
- Product unavailability
- Payment or billing verification issues
- Suspected fraudulent activity
5. Modifications to the Service and Prices
- Prices for our products are subject to change without prior notice.
- We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice.
- We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.
6. Shipping and Returns
- Shipping costs and estimated delivery times are displayed at checkout and may vary depending on your location.
- You may return or exchange your purchase according to our Return and Exchange Policy.
- Our return policy complies with the Consumer Protection (E-Commerce) Rules, 2020.
- Returns and exchanges will be processed within a reasonable timeframe as per Indian consumer protection laws.
7. Disclaimer
- The Website and all content, products, and services made available to you are provided “as is” and “as available” without warranties of any kind, either express or implied.
- We disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
8. Limitation of Liability
- Our liability to you in any circumstance shall not exceed the amount you paid for the relevant product(s) on the Website.
- We will not be liable for any damages arising out of or related to your use or inability to use the Website, including but not limited to direct, indirect, incidental, consequential, or punitive damages.
9. Termination
- Nain Naksh Jewels may suspend, terminate, or limit your access to the Website immediately if, in its reasonable opinion, you breach these Terms.
- We may also suspend, limit, or terminate any service provided on the Website at our discretion.
10. Changes to the Terms
- We may revise these Terms at any time by updating this page.
- You are bound by any such revisions and are encouraged to periodically review this page to stay informed of the current Terms.
11. Governing Law and Dispute Resolution
- These Terms shall be governed by and construed in accordance with the laws of India.
- Any dispute arising out of or related to these Terms shall be subject to the exclusive jurisdiction of the courts located in Indore, Madhya Pradesh, India.
12. Grievance Officer (Consumer Protection Act Compliance)
In accordance with the Consumer Protection Act (2019), we are required to designate a Grievance Officer to address your concerns.
Email Address: help@nainnaksh.com
Contact Address: Nain Naksh Jewels, Indore, Madhya Pradesh, India
13. Contact Us
If you have any questions about these Terms, please contact us at:
📧 help@nainnaksh.com